Troubleshooting information

Some errors may happen. Here you can read some advice which can help you resolve such errors.

Sending from Cyclone 3DR to BricsCAD

Couldn't find the BricsCAD server in the command Send To:

- BricsCAD is closed:

  1. Launch BricsCAD

- Or, Cyclone3DR and BricsCAD versions are not compatible.

  1. Make sure BricsCAD is closed.

  2. Try to run (with admin rights) the script available here: C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/BricscadPluginInstaller.bat

  3. Launch a new instance of BricsCAD.

Error when sending objects from Cyclone3DR to BricsCAD:

Please see the list of sendable objects in the help page Send to.

Sending from BricsCAD to Cyclone 3DR

Couldn't find the Cyclone3DR Plug-in inside BricsCAD:

Make sure BricsCAD is closed, then 3 options:

  • Try to reinstall the latest released version of Cyclone3DR.

  • If it doesn't work, try to run (with admin rights) the script available here: C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/BricscadPluginInstaller.bat

  • If it doesn't work, try to install the Cyclone3DR plugin inside BricsCAD using the AppLoad command with the file available here: C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/23_2_03/3DReshaperPlugin.brx

Error when sending objects "Couldn't find a compatible Cyclone 3DR application":

- Cyclone 3DR is closed:

  1. Launch Cyclone 3DR

- Or, Cyclone3DR and BricsCAD versions are not compatible:

  1. Make sure BricsCAD is closed.

  2. Try to launch the script available here: C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/BricscadPluginInstaller.bat

  3. Launch a new instance of BricsCAD.